Refund policy
Return & Refund Policy
Effective Date: January 1, 2022
At PureBreeze, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, we're here to help.
30-Day Return Policy
We offer a 30-day return period from the date your order is delivered.
To qualify for a return:
- Items must be unused and in their original condition.
- Products should be returned with original packaging whenever possible.
- Proof of purchase or order confirmation is required.
Free Returns
We proudly provide free return service for eligible orders worldwide.
Please contact our customer support before sending your return so we can provide return instructions.
Refunds
After receiving and inspecting your returned item, we will notify you of the refund status.
Approved refunds are processed to the original payment method within 5–10 business days.
Depending on your financial institution, additional processing time may apply.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.
We'll provide a replacement or full refund at no additional cost.
Non-Returnable Items
Certain products may not be eligible for return for hygiene or safety reasons if used or damaged by the customer.
Contact
Email: support@purebreeze.site